Teknofun - AHM

F.A.Q

Speakers and Alarm clocks

User manuals

Make sure the DC cable is securely connected to the unit and the power plug is turned on.
Check that the volume is not too low or that the sound has not been cut off.
You need type A IEC 60130-10:1971 with outer diameter 5.5mm and inner diameter 2.5mm. For electric power, please look at your product manual.

Pokémon Alarm Clocks and FM Radio (Pikachu, Charmander, Bulbasaur and Squirtle) – references : 811354, 811367, 811368, 811369, 811370

Pokémon Luminous Alarm clock Eevee – reference : 811370

Pokemon Pikachu Wireless charger – reference : 811364

Hello Kitty Wireless charger London – reference : 811254

Pokemon Luminous Figures(Pikachu, Snorlax, Jigglypuff, Evee)

Hello Kitty Luminous figure – references : 811110, 811159

Hello Kitty Luminous figure 80cm/31in – references : 811203, 811337

Gudetama Luminous figure 25cm/10in

 

General

To get in touch simply send us an e-mail to info@teknofun.us If your request concerns a purchase, please attach the associated invoice in your email for a quick processing of your request.
If there is a problem with your product, please also provide us with visual proof (photo/video) to identify it.
Apple : iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR  Asus : Asus PadFone S  BlackBerry : BlackBerry Classic, BlackBerry RX95OZ, BlackBerry Passport, BlackBerry PRIV, BlackBerry Z30  Caterpillar : Cat S50, Cat S50C  DeWalt : Dewalt MD501  Fujitsu : Fujitsu Arrows F-09D, Fujitsu Arrows Kiss F-03D, Fujitsu Arrows Kiss F-03E, Fujitsu Arrows X F-10D  Google : Google Nexus 4, Google Nexus 5, Google Nexus 6, Google Nexus 7, Google Pixel 3, Google Pixel 3 XL  HP : HP Elite X3  HTC : HTC Droid DNA, HTC Windows Phone 8X, Thunderbold, HTC Incredible 2, HTC Rezound  Huawei : Huawei Mate 20 Pro, Huawei Mate RS Porsche Design (NEO-L29 et NEO-AL00)  Kyocera : Kyocera Brigadier, Kyocera DuraForce, Kyocera DuraForce Pro, Kyocera Hydro Elite, Kyocera Torque G02, Kyocera Torque, Kyocera Urbano L01, Kyocera Urbano L03  LG : LG G2, LG G3, LG G6, LG G6 Plus, LG G7 ThinQ, LG Lucid 2, LG Lucid 3, LG Optimus F5, LG Optimus G Pro, LG Optimus It, LG Spectrum 2, LG Vu 2, LG Vu 3, LG V30  M.T.T. : M.T.T. Master 4G  Microsoft : Microsoft Lumia 950, Microsoft Lumia 950 Dual Sim, Microsoft Lumia 950 XL, Microsoft Lumia 950 XL Dual Sim  Motorola : Motorola Droid Maxx, Motorola Droid Mini, Motorola Droid Turbo, Motorola Droid Turbo 2, Motorola Moto Maxx, Motorola Moto X Force, Motorola Moto Z  NEC : NEC Medias PP N-01D, NEC Medias X-04E  Nokia : Nokia Lumia 1520, Nokia Lumia 735, Nokia Lumia 830, Nokia Lumia 920, Nokia Lumia 928, Nokia Lumia 929 (Icon), Nokia Lumia 930, Nokia 8 Sirocco, Nokia Lumia 92B Panasonic : Panasonic Eluga X P-02E, Panasonic Eluga X P-03E, Panasonic Eluga X P-06E  Philips : Philips X723  Samsung : Samsung Galaxy S6, Samsung Galaxy S6 Active, Samsung Galaxy S6 Edge, Samsung Galaxy S6 Edge Plus, Samsung SM-W2017, Samsung Galaxy Note 7, Samsung Galaxy Note 5, Samsung Galaxy S7, Samsung Galaxy S7 Active, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S8 Active, Samsung Galaxy S8 Plus, Samsung Galaxy Note 8, Samsung Galaxy S Lite, Samsung Galaxy S9, Samsung Galaxy S9 Plus, Samsung Galaxy Note 9  Saygus : Saygus V SQUARED  Sharp : Sharp Aquos EX SH-04E, Sharp Aquos SH-07D, Sharp Aquos SH-13C, Sharp Slider SH-05E, Sharp ZETA SH-09E, Sharp Zeta SH-09D, Sharp Q-Pot SH-04D, Sharp SH-05D Sony : Sony Xperia Z3V, Sony Xperia Z4V, Sony Xperia XZ2, Sony Xperia XZ2 Premium, Sony Xperia XZ3  Techdy : Techdy Basic Bear, Techdy Bear Pro  Xiaomi : Mi MIX 2S, Mi MIX 3 YotaPhone : Yotaphone 2 ZTE : ZTE Axon 9 Pro, ZTE T85
There is an error in the manual for the Dragon Ball Z alarm clock and speaker, step 3 of Setup > Alarm section is incorrect. To activate the alarm (display of the bell on the screen), all you have to do is press button 7 (the one in front, on the right of the screen) for 2 seconds.

Orders

Click on the product sheet, set the desired quantity and click on the "Add to cart" button. You will be redirected to the "Cart" page. Then click on the "Proceed to checkout" button, enter the requested details and click on "Complete the order", that's it!

Delivery

We use UPS and FedEx International to send your package. If you have requested delivery to the United States, the lead times are 5 to 10 working days.

Billing & Payment

We accept Mastercard, Visa and American Express. We also accept PayPal payments
The navigation on our site and the payment are secure. We use SSL / TLS technology to secure transactions.
Your credit card is charged during checkout.

Guarantee and Returns

  • Be sure to use the correct and good quality batteries for the affected products.
  • Test several sets of batteries, the rate of defective batteries remains quite high in the trade. Check the connections and their direction (mainly micro-USB). Improper connection of cables (USB or mains) is considered as improper use of the product and cannot be covered by our warranty.
If your problem persists, send an email to info@teknofun.us with a copy of your invoice received by email. If possible, attach visual evidence that can help us identify whether the product is defective or not.
If you have purchased one of our products from one of our resellers, you must see their customer service directly for an exchange or refund. Keep your sales receipt as proof of purchase.
Our products are guaranteed for 2 years. Refer to the included manual for setting it up. The warranty does not cover any misuse and / or degradation of the product.
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